Open File Explorer and browse to: C:\Users\ YOUR USERNAME\Downloads\ The EXE file is located in the Downloads folder. Download snagit.exe after purchasing or from here.After you have installed, verify everything is working properly, and then you can safely remove the old version(s) following these steps. Here is an example path, with the installer saved to the Desktop and the command added:Ĭ:\Users\USERNAME\Desktop\snagit.msi /qn /l*v log.Installing Snagit does not remove older versions of Snagit. Please submit a support ticket and include this log file. If the installation fails, there will be a Log.txt file located in the same folder the MSI download is saved.At the end of the filepath that is shown in the Run dialog, add the following command: /qn /l*v log.txt.
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